Privacy Policy

1. Introduction

Bright Sprite Legal Services ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bright-sprite.com or use our legal services.

This policy applies to all personal data processing activities carried out by Bright Sprite Legal Services in connection with our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, postal address)
• Company name and business information
• Details about your legal requirements and enquiries
• Communication preferences
• Payment information (processed securely through third-party providers)

2.2 Technical Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your personal information for the following purposes:

• Legal Services: To provide legal advice, consultation, and representation
• Communication: To respond to your enquiries and provide updates on your matters
• Newsletter: To send legal updates and business insights (with your consent)
• Website Improvement: To analyze website usage and improve our services
• Legal Compliance: To comply with legal obligations and professional standards
• Business Operations: For accounting, billing, and administrative purposes

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contract: To fulfill our legal service obligations to you
• Legitimate Interest: For business operations and website analytics
• Consent: For newsletter subscriptions and marketing communications
• Legal Obligation: To comply with professional and regulatory requirements

5. Information Sharing and Disclosure

We maintain strict confidentiality and do not sell your personal information. We may share information only in the following circumstances:

• Professional Obligations: With barristers, experts, or court services as required for your legal matter
• Service Providers: With trusted third-party providers who assist in our operations (subject to confidentiality agreements)
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with appropriate safeguards)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure storage and backup procedures
• Regular monitoring for security breaches

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Client Files: Retained for a minimum of 7 years after matter completion (in accordance with SRA requirements)
• Financial Records: Retained for 7 years for tax and accounting purposes
• Website Analytics: Anonymized data may be retained for statistical purposes
• Newsletter Subscriptions: Until you unsubscribe or request deletion

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request limitation of processing in certain circumstances
• Portability: Request transfer of your data to another organization
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected] or call +44 141 942 4660.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached. Visit ico.org.uk for more information.